consumer engagement just-in-time: instant feedback
/TOPIC: REAL TIME CONSUMER FEEDBACK, THE ULTIMATE DREAM FOR MARKETING IS NOW BECOMING A REALITY. KIPSU AND TALKBIN USED THESE INSIGHTS TO DELIVER A SOLUTION FOR IN-STORE FEEDBACK VIA TEXT MESSAGES, WHICH ENABLES THE STAFF TO INSTANTLY REACT AND ENGAGE WITH CUSTOMERS- AT THE RIGHT TIME.
GET INSPIRED: NOW THINK BIG, HOW CAN YOU USE THE SAME ANALOGY IN YOUR INNOVATION DEPARTMENT TO CHALLENGE YOUR CURRENT WAYS OF WORKING? HOW CAN YOU COLLECT REAL TIME DATA, DURING CO-CREATION PROCESS TO GENERATE NEW INSIGHTS OR OPTIMIZE YOUR PROTOTYPE?